Mr. Emre Ismailoglu
Turkish Airlines New York Main Office
350 Fifth Avenue, 34th Floor
New York, NY 10118
November 22, 2024
RE: Appeal for Zero-Fee Policy for Transporting Human Remains to Türkiye
Dear Mr. Ismailoglu,
I hope this letter finds you well. I am writing to respectfully appeal to Turkish Airlines, one of the most esteemed airlines globally, to consider implementing a zero-fee policy for the transportation of human remains to Türkiye. Such a policy would significantly alleviate the emotional and financial burdens on grieving families, particularly those with limited resources, while reinforcing Turkish Airlines’ reputation as a compassionate and socially responsible organization.
As highlighted by Imam Ahmet Dönmez, the current cost of nearly $2,250 for transporting human remains imposes a severe financial strain on families, especially those relying on modest incomes such as Social Security or government assistance programs like SNAP. These fees are often insurmountable for families already grappling with the devastating loss of a loved one. The Turkish-American community, through voices such as Amerikalı Türk and its editor, Deniz Çelik, has expressed a heartfelt plea for Turkish Airlines to address this pressing issue. This request is not merely logistical but deeply rooted in cultural and emotional values, calling for Turkish Airlines to exemplify the same social responsibility it has consistently demonstrated in other endeavors.
Turkish Airlines is uniquely positioned to lead this initiative without significant financial strain. In 2023, the airline achieved extraordinary financial success, reporting a net profit exceeding $6 billion—more than double its 2022 profits—alongside revenues of $20.9 billion, reflecting a 13.6% year-on-year growth. 2023: For the first nine months, Turkish Airlines reported a net profit of $2.9 billion, surpassing its previous year’s performance for the same period.
By the third quarter of 2024, the airline maintained its remarkable trajectory, earning $1.3 billion in profits. These figures highlight the financial capacity to introduce a zero-fee policy for families in need, further elevating Turkish Airlines’ global standing.
Pakistan International Airlines provides an excellent precedent by offering free transportation of human remains to grieving families. Such a policy demonstrates profound humanity and respect for families navigating immense loss. By adopting a similar measure, Turkish Airlines can alleviate hardship while enhancing its image as a compassionate and community-centered airline.
A practical framework for such a policy could involve waiving fees for families with an annual income below $30,000 or those enrolled in government assistance programs like SNAP. This initiative would mirror the free funeral services offered by municipalities within Türkiye, reflecting the airline’s enduring role as a symbol of Turkish unity and care.
It is worth noting that the Turkish community greatly values Turkish Airlines’ contributions to community events and sponsorships. These efforts have fostered deep admiration and loyalty among diaspora communities. However, implementing a zero-fee policy for the transportation of human remains would surpass all other initiatives, serving as a profound testament to the airline’s compassion and solidarity during families’ most difficult moments.
As Imam Dönmez and others in our community have emphasized, Turkish Airlines is more than an airline; it is a bridge connecting the Turkish diaspora to their homeland. Adopting this policy would not only reflect respect for cultural values but also demonstrate a deep understanding of the emotional and financial challenges faced by families. Such a step would underscore the airline’s unwavering commitment to prioritizing humanity over profit, strengthening its bond with the global Turkish community.
I join Amerikalı Türk and its editor, Deniz Çelik and Imam Ahmet Dönmez kindly urge Turkish Airlines to consider this heartfelt appeal. By adopting a zero-fee or a deeper discount policy for the transportation of human remains, Turkish Airlines would exemplify leadership in corporate social responsibility, further endearing itself to the global Turkish community. We would also welcome a meeting with you to discuss other option.
Thank you for your attention and consideration of this important matter.
Respectfully,
Ibrahim Kurtulus
Community Activist
646267488
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